Click Performance Report return AuthenticationError.NOT_ADS_USER

[Hisashi Hayashi]

Hi!

AuthenticationError.NOT_ADS_USER has occurred when I tried to get day before yesterday's Click Performance Report.

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><reportDefinition xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201406">

 <ns2:selector>

  <ns2:fields>Date</ns2:fields><ns2:fields>GclId</ns2:fields><ns2:fields>CampaignId</ns2:fields><ns2:fields>AdGroupId</ns2:fields><ns2:fields>CreativeId</ns2:fields><ns2:fields>CriteriaId</ns2:fields><ns2:fields>CriteriaParameters</ns2:fields><ns2:fields>Device</ns2:fields><ns2:fields>RegionCriteriaId</ns2:fields><ns2:fields>CityCriteriaId</ns2:fields><ns2:fields>ClickType</ns2:fields><ns2:fields>Page</ns2:fields><ns2:fields>Slot</ns2:fields>

  <ns2:dateRange><ns2:min>20150305</ns2:min><ns2:max>20150305</ns2:max></ns2:dateRange>

 </ns2:selector>

 <ns2:reportName>Click performance report #1425699546605</ns2:reportName>

 <ns2:reportType>CLICK_PERFORMANCE_REPORT</ns2:reportType>

 <ns2:dateRangeType>CUSTOM_DATE</ns2:dateRangeType>

 <ns2:downloadFormat>GZIPPED_CSV</ns2:downloadFormat>

</reportDefinition>

But, I could get yesterday's report(dateRange = 20150306 to 20150306) successfully.

There was no problem until yesterday.

Today, This problem is occurring half of my accounts(ex. 400-472-9569).

[Anash P. Oommen (AdWords API Team)]

Hi Hisashi,

Could you use the "Reply to Author" option to send me a full HTTP request and response for a failed request?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

[joel]

This issue has been occurring to us as well, since at least 2 days ago.

On Monday, March 9, 2015 at 9:30:17 AM UTC-4, Hisashi Hayashi wrote:

[Anash P. Oommen (AdWords API Team)]

Folks,

I need logs to confirm if this is related to the issue on https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!topic/adwords-api/uaZm0MRFP7M. That thread is talking only about Geo performance report, but this one seem to suggest that Click performance report may be affected too.

Please respond privately by using the "Reply to Author" option if you are sending the logs.

Cheers,

Anash P. Oommen,
AdWords API Advisor.