CustomerList Marketting Audience Size.

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Vikram Singh

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Dec 15, 2020, 6:32:46 AM12/15/20
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I'm not able to see any size count on my customer list even after 24 Hrs. of  uploading users data via API and UI
Can you please suggest the possible reason?


Google Ads API Forum Advisor Prod

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Dec 16, 2020, 5:25:11 AM12/16/20
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Hi Vikram,

Could you confirm if there were no errors that was returned in your request and response logs when uploading audiences? 

Could you also perform an AdwordsUserListService.get() or UserListService request to verify the audience and size that was uploaded?

If you still see differences between the APIs' services' results and the Google Ads UI, then you may note that the Google Ads UI recently changed to use a different mechanism for estimating list size. These changes will be applied to the API in the near future.

For now, you may keep an eye on our blog for updates.

Best regards,

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Peter Laurence Napa Oliquino
Google Ads API Team
 


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Vikram Singh

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Dec 17, 2020, 3:22:44 AM12/17/20
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Yes, there were no errors, my audience list DataSourceType is FIRST_PARTY, is this correct? or i need to choose something else from these options (FirstParty, ThirdPartyCreditBureau, ThirdPartyVoterFile, Unknown, Unspecified).

Google Ads API Forum Advisor Prod

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Dec 18, 2020, 2:09:08 AM12/18/20
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Hi Vikram,

I work with Peter and let me provide support to your concern.

Regardless of the data source of the list, you will encounter discrepancies between the APIs' services' results and the Google Ads UI because Google Ads UI recently changed to use a different mechanism for estimating list size as discussed by my colleague.

Let me know if you have further questions.

Regards,
Google Logo
Ernie John Blanca Tacata
Google Ads API Team
 


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Vikram Singh

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Dec 18, 2020, 2:30:03 AM12/18/20
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If uploading users data will not affect the size of a customer list audience than what else i can do to get size, I have uploaded 3000+ users data but still showing size 0,
can you please suggest to me, what i need to do to get the size or to add users on customer list?

Jt Jt

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Dec 18, 2020, 5:17:08 AM12/18/20
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ในวันที่ ศ. 18 ธ.ค. 2020 14:30 น. Vikram Singh <ansitv...@gmail.com> เขียนว่า:
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Google Ads API Forum Advisor Prod

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Dec 21, 2020, 2:45:21 PM12/21/20
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Hi Vikram,

We will get back to you on how to get the audience size. Thanks for your patience.

Regards,
Anthony
Google Ads API Team

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Anthony
Google Ads API Team
 


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Vikram Singh

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Dec 22, 2020, 12:53:13 AM12/22/20
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Thanks for the update. 
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