Apply for Basic Access

[Михаил Елисеев]

Hello, I submitted an apply for basic access but haven't received any response from support for more than 3 weeks now, and I try to apply another reqest , but still google ads team no respond more of one week.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the subject 'Apply for Basic Access Response', and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIouW:ref" (ADR-00232975)

Thanks,
 

Google Ads API Team

[Vitor Leonardo Pauloski]

Dear Google Team,

I requested basic access to the Google Ads API several times, but there was no response and no caseid. Please help check.

MCC: 678-120-0486

Thank you and have a great day!

[Google Ads API Forum Advisor]

Hi Vitor,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 678-120-0486
• Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIq7D:ref" (ADR-00233224)

Thanks,
 

Google Ads API Team

[Vitor Leonardo Pauloski]

Thanks for the support!

No case ID was generated.

[Google Ads API Forum Advisor]

Hi,

Thank you for providing us with the requested information.

++@Compliance team, please see the updated email from the user:

• Case ID: No case ID was generated.