Basic Access Level application without response

[Juan Gouveia]

Hello,

I hope this message finds you well. I would like to kindly request your assistance with my application for Basic Access API under the following MCC:

MCC ID: 886-965-8972

Thus far, I have not been assigned a case ID despite completing the form, and I have not received any response through any communication channel. I have been waiting for 1 month.

This delay is having a negative impact on my deadlines for client integrations. I sincerely appreciate any help you can offer in this regard.

Best regards, and thank you in advance for your support!

[Google Ads API Forum Advisor]

Hi Juan,

Thank you for reaching out to the Google Ads API support team.

The access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 886-965-8972

• Cases ID: The user says that they did not receive the case ID.

Do reach out to the Google Ads API support team for any queries related to the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPAPs:ref" (ADR-00231520)

Thanks,
 

Google Ads API Team

 

[Juan Gouveia]

Thank you for your response. I appreciate your attention to this matter.

I have been eagerly awaiting a response after submitting two contact forms to the Google Ads API Compliance team. Could you provide an update on the status of my process? Additionally, I would like to inquire about the average response time from the team and the typical approval timeframe for the basic level developer token.

I look forward to your assistance and support. Your prompt attention to this matter is greatly appreciated.

Best regards, and thank you in advance for your support!