What does ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS

Ritvik Singhvi

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Feb 13, 2025, 8:49:58 AM2/13/25

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Hi, hope you're doing well!

I was trying the asset group preview API: https://googleads.googleapis.com/{{version}}/customers/{{account-id}}:generateShareablePreviews

Request body:

{
  "shareablePreviews": [
    {
      "assetGroupIdentifier": {
          "assetGroupId": "{{id}}"
      }
    }
  ]
}

but I am getting an error:

{
    "responses": [
        {
            "partialFailureError": {
                "code": 3,
                "message": "[ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER]"
            },
            "assetGroupIdentifier": {
                "assetGroupId": "{{id}}"
            }
        }
    ]
}

The asset group ID that I am passing is for this customer and I fetched it from the asset_group resource

What does this error: ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER mean & how do I resolve this error?

Google Ads API Forum Advisor

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Feb 13, 2025, 11:21:18 AM2/13/25

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Hi,

Thank you for reaching out to the Google Ads API support team.

Based on the information provided, I understand that you are encountering ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER error while generating the preview URL from the Google Ads API. The logs which you provided don't include the customer ID and the asset_group ID. So, I would request you to send those details along with the complete API logs (request and response logs with request-id and request header) generated at your end to further assist you better.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vH1ju:ref" (ADR-00288231)

Thanks,

Google Ads API Team

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Ritvik Singhvi

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Feb 14, 2025, 1:51:11 AM2/14/25

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Shared via the private message

Google Ads API Forum Advisor

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Feb 14, 2025, 5:33:39 AM2/14/25

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Hi,

I have raised your concern with the rest of our team and one of my teammates will reach out to you once we have an update. Meanwhile, your patience is appreciated.

Ritvik Singhvi

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Feb 18, 2025, 4:38:23 AM2/18/25

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Thank you! Would it be possible to get a timeline on the response?

Ritvik Singhvi

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Mar 19, 2025, 11:30:06 AM3/19/25

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Hi, do we have an update on this?

Google Ads API Forum Advisor

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Mar 19, 2025, 11:35:40 AM3/19/25

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Hello,

The team is not able to reproduce this error, and believes it may have been a one-time issue. If you have a more recent reproduction, please include a new request ID so I can prove that it's still occurring and they can take another look.

Thanks,