AuthorizationError.USER_PERMISSION_DENIED

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Bruno Carrillo

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Feb 8, 2022, 3:21:36 AM2/8/22

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Hi Team,

We can not access Adwords API with our developer token, we receive the following error for any kind of request we make:

HTTP Response Code: 400, Trigger: <null>, Type: AuthorizationError.USER_PERMISSION_DENIED

The problem started yesterday. Before, everything was fine, and we have not made any change in the code.

If we make calls with our test token, it works.

Any idea on what the problem can be ?

Thanks,

Bruno

Google Ads API Forum Advisor

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Feb 8, 2022, 4:51:37 AM2/8/22

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Hello Bruno,

As mentioned that you've encountered the error "USER_PERMISSION_DENIED", it usually has following root causes:

The link between the manager and client account was removed.
The OAuth credentials are for a user who does not have direct access to the Customer ID specified in the login-customer-id.

However, so that I can investigate why the issue started to show, then please provide the complete SOAP request and response logs and the user account / email address that you've used to generate Oauth2 credentials. You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Best regards,

Jinky Mandaya
Google Ads API Team