Targeting a hotel campaign by device.

[Ben Johnson]

Hello,

I am trying to target a campaign on a particular device in a similar way targeting is done in this example:

https://developers.google.com/google-ads/api/docs/samples/add-campaign-targeting-criteria

I am able to target a campaign on a location using a similar approach to what is done in this example and in the code below.

However, I am getting the following error when trying to target a device:

errors {

 error_code {

   operator_error: OPERATOR_NOT_SUPPORTED

 }

 message: "Operator not supported."

 trigger {

   string_value: "CriterionId{id=30000}"

 }

 location {

   field_path_elements {

     field_name: "operations"

     index {

     }

   }

   field_path_elements {

     field_name: "create"

   }

   field_path_elements {

     field_name: "device"

   }

 }

}

Here is the api client library usage that is causing this error:

public String targetCampaignDevice(Long customerId, Long campaignId, DeviceEnum.Device device)
{

    GoogleAdsClient googleAdsClient = getGoogleAdsClient();

    String campaignResourceName = ResourceNames.campaign(customerId, campaignId);

    ArrayList<CampaignCriterionOperation> ops = new ArrayList<>();

    // Set device criteria

    CampaignCriterion.Builder criterionBuilder =

        CampaignCriterion.newBuilder()

            .setCampaign(StringValue.newBuilder().setValue(campaignResourceName).build())

            .setDevice(DeviceInfo.newBuilder().setType(device).build());

    CampaignCriterion criterion = criterionBuilder.build();

    ops.add(CampaignCriterionOperation.newBuilder()

                .setCreate(criterion)

                .build());

    try (CampaignCriterionServiceClient campaignCriterionServiceClient =

        googleAdsClient.getLatestVersion().createCampaignCriterionServiceClient()) {

        MutateCampaignCriteriaResponse response =

            campaignCriterionServiceClient.mutateCampaignCriteria(

                Long.toString(customerId), ops);

    }

    return campaignResourceName;

}

Device.Enum is imported from com.google.ads.googleads.v1.enums.DeviceEnum.

Any suggestions for this issue? Could someone provide an example of this being done correctly?

[googleadsapi...@google.com]

Hi Ben,

Thank you for reaching out. To further investigate this, could you provide the complete JSON request and response logs when you encountered the error? If you haven't enabled logging yet, you could refer to the README section of your client library for detailed instructions on how to enable it. Please use the reply privately to author option.

Regards,

Dave

Google Ads API Team

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[Vinutha Nayak]

I am seeing similar issue .  Is this solved ? If yes, could you please let me know how ?

[Google Ads API Forum Advisor Prod]

Hi Vinutha,

Issue hasn't been resolved yet. To further investigate this, could you provide the complete JSON request and response logs when you encountered the error? If you haven't enabled logging yet, you could refer to the README section of your client library for detailed instructions on how to enable it. Please use the reply privately to authoroption.

Regards,
Dave
Google Ads API Team

ref:_00D1U1174p._5001UAqFMZ:ref

[alok]

 Hi,

 Is this resolved?? I am still facing the same issue while targeting device type.(using same approach as above)

 Any examples on how to target devices??

Thanks,

Alok