Inconsistent API Return

52 views

Skip to first unread message

dani...@gmail.com

unread,

Dec 1, 2022, 9:20:58 PM12/1/22

to Google Ads API and AdWords API Forum

Hi,

Can someone confirm if there is issue with the "customers:listAccessibleCustomers" api call? Based on my debugging, its returning erratic data.

There are cases where I get the whole list of customers, lets say its 36 customer, but sometimes, i don't get any data at all, sometimes I get only a subset of the 36 customers.

This might be causing the other problem we have where we have missing campaign data, since customer was not retrieved, and also, if the "customers:listAccessibleCustomers" has issue, that means getting the campaign metrics can have issues as well.

Please let me know.

Regards,

Daniel

Google Ads API Forum Advisor

unread,

Dec 2, 2022, 2:15:36 AM12/2/22

to dani...@gmail.com, adwor...@googlegroups.com

Hi Daniel,

Thanks for reaching out to the Google Ads API Forum.

Could you provide us with the complete logs(complete request and response logs with request ID ) generated for the "customers:listAccessibleCustomers" API call showing erratic data?

Also, you mentioned that you are not getting campaign data since the customer was not retrieved. Could you provide the complete logs where campaign metrics are not fetched?

You may send above requested logs via reply privately to author option.

Regards,

Yasar
Google Ads API Team