Unable to connect.

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Pankaj Tiwari

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Jan 19, 2016, 1:03:19 PM1/19/16
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Hello,
I am using php lib for adword reports.... it was working fine 2 days
ago but now its giving error....
An error has occurred: Failed to connect to accounts.google.com port
443: Connection timed out...

Can anyone please help me with solution.

Thank you.

Anthony Madrigal

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Jan 19, 2016, 3:33:14 PM1/19/16
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Hello Pankaj,

Could you please reply privately to author your CID and the report query you used that resulted in this error?

Thanks,
Anthony
AdWords API Team

Anthony Madrigal

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Jan 20, 2016, 12:30:28 PM1/20/16
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Hi Pankaj,

The reason your reports are failing is because you are using AdWords API v201502, which was deprecated. Please upgrade to AdWords API v201509 and see the migration guides for both v201506 and v201509.

Cheers,
Anthony
AdWords API Team

Pankaj Tiwari

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Jan 20, 2016, 11:05:49 PM1/20/16
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Hi Anthony,
I'll check it and let you know.
Thank you

Pankaj Tiwari

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Jan 21, 2016, 11:13:33 AM1/21/16
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Hi Anthony,
I upgraded my Adword API to v201509 as told by you but than also I am getting the same.
Please help.
Thank you.


On Wednesday, January 20, 2016 at 11:00:28 PM UTC+5:30, Anthony Madrigal wrote:

Anthony Madrigal

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Jan 21, 2016, 2:52:55 PM1/21/16
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Hey Pankaj,

Are you still using the same report definition? KeywordText was replaced with Criteria in v201506. Also, please make sure that anywhere where v201502 appears is replaced by v201509.

Regards,
Anthony
AdWords API Team

Pankaj Tiwari

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Jan 23, 2016, 1:46:35 AM1/23/16
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Hi Anthony, 
I have send you a personal message please check that and help me with solution.
Thank you.

Pankaj Tiwari

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Jan 23, 2016, 12:21:14 PM1/23/16
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Hi Anthony,
I came to know one more thing my reports are downloading on local machine but I am getting the above error on my live server.
Please see it.
Thank you.

Anthony Madrigal

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Jan 25, 2016, 11:28:19 AM1/25/16
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Hi Pankaj,

If your report is working on your machine but not the live server, it could be because the wrong code is running on the server or that the server needs to be restarted (or something along those lines).
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