Why do I get not all adwords accounts by user with API?

[Kirill Muhov]

Hi, all! I need your help.

I have 2 google emails and 2 accounts.

The first email is (for example) te...@gmail.com and AdWords Manager account

The second email is te...@gmail.com and AdWords Client account

When I use API, 

adwords_client.GetService('ManagedCustomerService').get({

    'fields': ['Name', 'CustomerId', 'CurrencyCode', 'CanManageClients']

}) 

by te...@gmail.com I get a list of accounts

by te...@gmail.com I get an empty list.

Why do I get an empty list of accounts if I have client account and get a list of accounts from MCC?

[Ivan Bautista]

Hi Kirill,

If you specified as request header the clientCustomerId of the AdWords client account associated with te...@gmail.com when executing the ManagedCustomerService.get(), then you should be getting, at least, that account from the response.

For us to investigate further, could you provide to us privately (using reply privately to author option) the SOAP request and response logs captured when the empty list was returned as well as your AdWords account Ids? If you are using the Python client library for integration, then you may enable SOAP logging via this guide.

Regards,

Ivan 

AdWords API Team

[Ivan Bautista]

Hi Kirill,

Is the issue still reproducible on your end? If the issue still persists, then would you be able to provide to us privately (using reply privately to author option) the previously requested information so we can investigate further?