Search campaign keywords are not added from api

[Morten Mazanti]

We got some issues with adding keywords.
Trying this from Postman gives us succes response but no keywords are added to campaign.

Here example of Keyword request:

{
    "operations": [
        {
            "create": {
                "type": "KEYWORD",
                "status": "ENABLED",
                "negative": true,
                "campaign": "customers/2175263560/campaigns/21474068793",
                "keyword": {
                    "matchType": "BROAD",
                    "text": "Hotels"
                }
            }
        }
    ]
}

API call: POST -

https://googleads.googleapis.com/v16/customers/xxxxxxxxx/campaignCriteria:mutate

Response:
{
    "results": [
        {
            "resourceName": "customers/xxxxxxxxx/campaignCriteria/21474068793~11883741"
        }
    ]
}

Checking campaign the keyword "hotels" is not added.

What should we do differently?

Thanks in advance,
Morten

[Google Ads API Forum Advisor]

Hi Morten,

Thank you for reaching out to the Google Ads API support team.

Based on the provided information, I understand that the keyword 'Hotels' was not added to your account despite the API call being successful. Upon reviewing the logs, I noticed that you attempted to add the keyword 'Hotels' as a negative keyword, and I can confirm that it is already present in your account. To verify this yourself, please navigate to your Google Ads account > then go to Audiences, keywords and content > Search keywords > Negative search keywords. Here, you will see the negative keywords 'Events' and 'Hotels'.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vE0Hl:ref" (ADR-00258834)

Thanks,
 

Google Ads API Team