Hi Rob,
Thank you for reaching out. Can you please make sure that you have followed the steps mentioned in this guide while creating report definition and submitting request to Google server? If yes, could you please share the complete XML report definition schema in API used while generating reports along with the client customer id and error response for me to investigate this issue further? Please use Reply privately to author option while sharing the details.
Regards,
Nikisha Patel, Google Ads API Team
Hello,
Yes, we received your client customer id and the error response in the private message. Here is what I replied to that email:
"Could you please verify if your credentials are correct? Please try the below CURL request provided and see if you are able to generate the access token. If your credentials are correct, you should be able to generate an access token for the below CURL request.
curl https://www.googleapis.com/oauth2/v4/token \
-d refresh_token=your-refresh_token \
-d client_id=your-client-id \
-d client_secret=your-client-secret \
-d grant_type=refresh_token
If your credentials are incorrect or the issue persists, could you please try generating a new refresh token using this guide and retry your request. Please let me know if you still face any issues."
Regards,
Nikisha Patel, Google Ads API Team
Hi Julia,
Could you please try generating new refresh token using this guide and retry your request as mentioned in my previous response? If the issue persists, could you please share the client customer id against which the API call is made and the email address using which the OAuth credentials are generated for me to investigate this further? Please use Reply privately to author option while sharing the details.
Regards,
Nikisha Patel, Google Ads API Team
Hi Julia,
We haven't received the requested information privately and awaiting these details to assist you further. Could you please retry sending the requested details for me to investigate this further on my end? Also, no new changes are introduced in API that can cause this issue. You could refer to the Release Notes and blog post for all the updates in the API.
Regards,
Nikisha Patel, Google Ads API Team