API Basic Access (Request Form Not Working?)

[Izumi]

I have repeatedly requested basic access to the Ads API and have received no response from the support team.

I have also filled out the following form to contact the Google Ads API Compliance team, but have yet to receive a response.

https://support.google.com/adspolicy/contact/new_token_application

MCC: 500-438-9058
Case-ID: not asigned

I would appreciate it if you could look into my case and let me know when you expect a response from Google.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 500-438-9058
• Case ID: Client says that they haven't received any Case ID

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rz8uh:ref"

Thanks,
 

Google Ads API Team