Dynamic Search Ads setting couldn't be updated

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任Robin

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Apr 19, 2022, 2:35:57 AM4/19/22
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Hi team,

Last week, when I tried to update the Dynamic Search Ads settings (delete some associations), it threw some errors and the corresponding PageFeed associations were not successfully deleted in the UI. Not sure if it is related to asset based migration, does it have an impact on the PROD environment? Or will it only happen to our test account?

Google Ads API Forum Advisor

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Apr 20, 2022, 1:14:36 AM4/20/22
to rxb.w...@gmail.com, adwor...@googlegroups.com
Hi Robin,

Thank you for reaching out.

So our team can take a closer look at your issue and provide the appropriate recommendations, and since you mentioned "the corresponding PageFeed associations were not successfully deleted in the UI" could you first confirm if your updates were indeed performed using the Google Ads API?

If yes, could you also provide the generated request and response logs, with the request-id, when the issue occurred?

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

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Peter Laurence
Google Ads API Team
 


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任Robin

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Apr 21, 2022, 1:02:22 AM4/21/22
to Google Ads API and AdWords API Forum
I just updated it from UI, not use Google Ads API

Google Ads API Forum Advisor

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Apr 21, 2022, 7:25:49 PM4/21/22
to rxb.w...@gmail.com, adwor...@googlegroups.com
Hi Robin,

Thank you for the clarification.

Since you've mentioned that the issue was encountered in the UI, then I am afraid that our team would not be able to provide support here as it is outside of our scope already. With this, I would suggest reaching out to the product team via this link as they are more equipped with the concerns and issues that are related to the UI.

Let me know also if you have concerns related to the Google Ads API / AdWords API.

Regards,
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Ernie John
Google Ads API Team
 


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