User ID customer Match - Display not compatible

[Vishnu Vankayala]

Hi,

When we create customer match audience based on user id's upload, the audience is not compatible for display.

Is this a normal behavior? We did not come across any documentation regarding this.

[Google Ads API Forum Advisor]

Hi Vishnu,

Thank you for raising your concern.

To take a closer look at the issue, would you be able to provide the complete request and response logs with request ID and request header generated on your end where we can see the error?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Google Ads API Team

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