Simultaneous USER_PERMISSION_DENIED and ALREADY_MANAGED_BY_THIS_MANAGER Errors

[dke...@giantmedia.com]

I'm attempting to use the AdWords to download a report of a client account using the credentials or its manager account (both test accounts).

When trying to do so I get a USER_PERMISSION_DENIED error. Looking at the common errors documentation it seems that the likely cause is the manager account not being liked to the client account.

So, I tried to link the two accounts but received an ALREADY_MANAGED_BY_THIS_MANAGER error, indicating the accounts are already linked.

I'm not sure how it's possible for the accounts to be linked and still receive the USER_PERMISSION_DENIED when trying to download a report.

How can I go about resolving this issue?

Thanks

[Peter Oliquino]

Hi,

USER_PERMISSION_DENIED error occurs because there is no link between the manager account authenticated in the request and the client account specified in the headers. Another reason would be that you are using OAuth2 credentials which do not have access to the specific client account. Since you've already encounter ALREADY_MANAGED_BY_THIS_MANAGER error, this means that your client account is already linked to the manager account and that the cause might be related to the OAuth2 credentials.

To resolve this error, could you try to generate the OAuth2 credentials using an email address that has access to the client account? To confirm which email address has the access to the client account, you may login to your AdWords account and go to Gear Icon > Account settings > Account access.

Thanks and regards,

Peter

AdWords API Team