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Google Ads API Forum Advisor

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May 15, 2023, 4:35:45 AM5/15/23
to fitria...@gmail.com, adwor...@googlegroups.com
Hello Fitria,

Welcome to Google Ads API Support team. Thank you for reaching out to us.

Please be informed that our support channel can only best assist you using the English Language. You may still respond using your local language and we will use google translate tools to help you.

Moving forward to your concern, it appears that you have opened a thread without full details of the issue. Would you be able to confirm if you are having issues with Google Ads API? Asking this as our team specialize in Google Ads API (https://developers.google.com/google-ads/api/docs/start) implementation and technical issues only. If that is the case, kindly elaborate your concern and we will be glad to assist you.

Regards,
Google Logo Google Ads API Team


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Fitria Autoria

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May 15, 2023, 4:48:50 AM5/15/23
to Google Ads API and AdWords API Forum
ok, i'll use english language, great, thank you

Fitria Autoria

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May 15, 2023, 4:49:07 AM5/15/23
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Google Ads API Forum Advisor

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May 15, 2023, 7:56:32 AM5/15/23
to fitria...@gmail.com, adwor...@googlegroups.com

Hi Fitria,

For us to guide you accordingly, we would be needing the details of your Google Ads API concern. You can provide us with your Google Ads ID and the complete and uncropped screenshot describing the issue on your end. You may send these information via the "Reply to Author" option.

Looking forward to your response.

Regards,

Google Ads API Forum Advisor

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May 15, 2023, 12:13:42 PM5/15/23
to fitria...@gmail.com, adwor...@googlegroups.com
Hi Fitria,

Thank you for returning to our team.

It appears that you have provided some urls. However, as mentioned, please note that this channel / our team provides assistance to Google Ads API (https://developers.google.com/google-ads/api/docs/start) related concerns and technical implementations only. That said, if your concern is related to the said API, you may provide more details/context so that we can have a better view and can provide accurate guidance.

On the other hand, when it come to the product, account and UI related concerns, you may reach out to the Google Ads Product support team (https://support.google.com/google-ads/gethelp) for assistance. Also, note that this concern is out of scope for our team. For this type of concern in the future, please use this link (https://developers.google.com/google-ads/api/support) to file your issue directly.
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