Why are we getting a RateLimit Error for single get request?

[Kim Walker]

We're just looking into using the TargetingIdeaService and doing a POC but seem to be getting the below rate limit error for a single get request. We've been through the rate limit documentation but don't see how this single request is resulting in this error.  Any suggestions?

See error attached

[Peter Oliquino]

Hi Kim,

It appears that the rateScope you are getting is already at the ACCOUNT level. This indicates that there are other requests being made to the same account at the same time. I would recommend that you review any processes or users that are also making calls to the same exact account at a given time to avoid the error.

However, should you find out that no other users or processes are making calls, you may send to me the complete SOAP request and response and you may reply to me via the Reply privately to author option.

Thanks and regards,

Peter

AdWords API Team