Internal API Error with TargetingIdeaService

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Jansen Brewster

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Feb 19, 2016, 11:33:49 AM2/19/16
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Hello,

I hadn't seen any recent results that approached this subject.

When using the TargetingIdeaService, ideaType KEYWORDS, requestType STATS, and searchParameter RelatedToQuerySearchParameter, an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR is thrown consistently. The program follows the AdWords limits ( https://developers.google.com/adwords/api/docs/appendix/limits?hl=en ) with each keyword <= 80 characters (including xml escaped unicode) and no more than 800 keywords per request. It also waits at least 30 seconds between each request. It depends on v201509 AdWords API. This is for a test account.

The program had worked fine before with workable results, but lately this is the only result given.

Any help would be appreciated.


Anthony Madrigal

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Feb 19, 2016, 12:09:00 PM2/19/16
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Hello Jansen,

Could you please provide me with the SOAP request and response that resulted in this error so that I could further investigate it? Please send it through reply privately to author.

Thanks,
Anthony
AdWords API Team

Jansen Brewster

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Feb 20, 2016, 6:38:22 PM2/20/16
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I've since fixed the issue with my request precluding erroneous &amp; entities when escaping unicode characters, but the problem still persists.

Daniel Walø

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Feb 22, 2016, 5:42:40 AM2/22/16
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I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 client library for PHP.

Daniel

Zvi Schutz

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Feb 22, 2016, 8:46:28 AM2/22/16
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+1 - Me too on Ruby API , this also happens on v201601 demo (get_keyword_ideas), It worked 5 days ago.
Message has been deleted

Thanet Knack Praneenararat (AdWords API Team)

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Feb 22, 2016, 9:28:15 PM2/22/16
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Hi Zvi,

I've got your SOAP logs already. Thank you for that.
I needed to remove your post as it contains your private credentials, e.g., developer token.

I'll send this information for further investigation.

Best,
Thanet, AdWords API Team

On Monday, February 22, 2016 at 10:53:18 PM UTC+9, Zvi Schutz wrote:
(REDACTED)

Thanet Knack Praneenararat (AdWords API Team)

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Feb 25, 2016, 8:34:10 PM2/25/16
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Hello Jansen,

It seems the fix has been published.
Could you please try again?

Best,
Thanet, AdWords API Team

Zvi Schutz

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Feb 28, 2016, 5:25:22 AM2/28/16
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At my side it works fine now.

Thanet Knack Praneenararat (AdWords API Team)

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Feb 28, 2016, 11:01:36 PM2/28/16
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Hello Zvi,

Thanks for confirmation.
If anyone still sees the errors, please let me know.

Best,
Thanet, AdWords API Team

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