RE: What it UBERVERSAL mentioned in error respose?

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Google Ads API Forum Advisor

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May 23, 2022, 9:12:04 AM5/23/22
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Hi,

Thanks for reaching out to the Google Ads API Forum.

For us to investigate the encountered error “NEGATIVE_KEYWORD shared set type cannot be applied to channel type UBERVERSAL”, could you provide us with the complete request and response logs with the request-id, so our team can better check?

For the client library, logging can be enabled by navigating to the Client libraries > Your client library (ex Java) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

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Yasar
Google Ads API Team
 


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sealytic...@gmail.com

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May 23, 2022, 9:38:56 AM5/23/22
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I sent request and response logs in private.

Thanks

sealytic...@gmail.com

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May 24, 2022, 3:00:45 AM5/24/22
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Hello,

Is there any update on this? Did you get my private message?

Thanks

Google Ads API Forum Advisor

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May 24, 2022, 5:52:33 AM5/24/22
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Hi,

I am Carmela, also a member of the Google Ads API team. Thank you for providing the requested logs, confirming that we received it.

Moving forward, upon seeing your logs, I noticed that you're trying to set a negative shared set to performance max campaign. However, as per this guide, kindly note that only negative keyword shared sets can be associated with Shopping campaigns. Only negative placement shared sets can be associated with Display mobile app campaigns.

Regards,
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Carmela
Google Ads API Team
 


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sealytic...@gmail.com

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May 24, 2022, 4:32:00 PM5/24/22
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Hello again,

When I allow Shopping Campaing I am getting the error below, it looks opposite what you share?

NEGATIVE_KEYWORD shared set type cannot be applied to channel type SHOPPING"

 "requestId": "Y8JDhrE2N2fumul3YR9AUg"

Google Ads API Forum Advisor

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May 25, 2022, 1:25:52 AM5/25/22
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Hi,
 

Thanks for your response. I am also a member of the Google Ads API team and let me provide support to your concern.

 

Moving forward to your concern, could you further elaborate on what you meant by : "When I allow Shopping Campaing I am getting the error below, it looks opposite what you share? NEGATIVE_KEYWORD shared set type cannot be applied to channel type SHOPPING" To further investigate your concern?

 

Regards,

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Darwin
Google Ads API Team
 


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sealytic...@gmail.com

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May 25, 2022, 2:52:57 AM5/25/22
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Hello again, 

I have negative keyword shared sets and campaigns. I am looping both and on some campaigns I am getting one of these two errors when I mutate an operation on campaign shared set:

NEGATIVE_KEYWORD shared set type cannot be applied to channel type SHOPPING

Second error is: 

NEGATIVE_KEYWORD shared set type cannot be applied to channel type OWNED_AND_OPERATED

Google Ads API Forum Advisor

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May 25, 2022, 3:26:04 PM5/25/22
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Hello Mehmet,

Thanks for reaching out to the Google Ads API support. I have seen you encountered two separate errors on your end.
For us to investigate, could you please provide us with both complete logs within the format of the request and response logs with request-id and login-customer-id generated on your end, so our team can better check the root cause of the error. Let me know if you have any questions on this.

Please send the requested details via the Reply privately to the author option. If this option is not available, you may send the details directly to our googleadsapi-support@google.com alias by referring to this thread.

Best Regards,
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Jakeia
Google Ads API Team

 



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