Google Ads API Token Application not work

[OU L]

I applied for basic visitation access permission several weeks ago, but I have not received any response so far.

Could you please help me verify if there are any issues with my application process? Or do I need to provide any additional information?

MCC ID : 325-503-6910

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to us.

I understand that you have submitted your application and have yet to receive any updates regarding the matter from the compliance team. Kindly note that, our team specializes in Google Ads API (https://developers.google.com/google-ads/api/docs/start) related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input.

Can you please provide them the cases2 ID generated when you have reached out to the Compliance team which has a format of #-############# so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user applied for basic visitation access permission several weeks ago, but he has not received any response so far. He is asking for help to verify if there are any issues with his application process or if he needs to provide any additional information.

• Google Ads manager account (MCC) ID: 325-503-6910
• Cases2 ID: *already requested*  

This message is in relation to case "ref:_00D1U1174p._5004Q2oA0gJ:ref"

Thanks,
 

Google Ads API Team

[OU L]

i want to get Developer Token，what is case2 ID? 
with url :  https://support.google.com/adspolicy/contact/new_token_application?hl=en&sjid=10834385119264084320-AP

Google Ads API Forum Advisor 在 2023年9月1日 星期五下午2:49:42 [UTC+8] 的信中寫道：

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Please note that the case ID that we are referring to is the reference number generated (if there is any) which has a format of #-############# when you submitted your application for Basic access. However, please note that your concern was already raised directly to the compliance team. With this, kindly wait for the Compliance team’s acknowledgement and response. Rest assured that they will assist you further regarding your concern. 

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user applied for basic visitation access permission several weeks ago, but he has not received any response so far. He is asking for help to verify if there are any issues with his application process or if he needs to provide any additional information.

• case ID (user not able to receive)
• Google Ads manager account (MCC) ID (325-503-6910)