No response from ads api team multiple attempts

[Daniel Moen]

Hi, so recently I have applied for basic access I filled out the form, Done this twice btw

not once have I received a response

769-828-2260

that is the account id Please assist google ads team!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 769-828-2260
• Case ID: Requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qBdeG:ref"

Thanks,
 

Google Ads API Team

[Daniel Moen]

Hi I was not given a Case ID this is the first contact ive had from the team 

[Google Ads API Forum Advisor]

Hi Daniel,

Thank you for getting back to us.

I'm adding the Compliance team in the email thread, so for further updates on your basic access please contact them. Kindly note that access related concerns are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 769-828-2260

• Case ID: Requested (User mentioned Case ID is not given)