Errors querying detailed_demographic and life_event data views

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Oksana Sulyma

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Feb 14, 2024, 11:03:06 AM2/14/24
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Hi Google Ads API team!

Please pay attention on V15 detailed_demographic and life_event data views. 

Last 2 days we get errors like

{ "message": "Internal error encountered.", "code": 13, "status": "INTERNAL", "details": [ { "@type": "google.ads.googleads.v15.errors.googleadsfailure-bin", "data": "" }, { "@type": "grpc-status-details-bin", "data": "" }, { "@type": "request-id", "data": "36xGoYtvnew7qsl0-QL8Vg" } ] }

for the queries like:

SELECT detailed_demographic.id, detailed_demographic.name, detailed_demographic.parent, detailed_demographic.launched_to_all FROM detailed_demographic

SELECT life_event.id, life_event.name, life_event.parent, life_event.launched_to_all FROM life_event

The errors are non-retryable.

Please let us know what's going on with these audience constants data views.

Thanks,
Oksana

Dmytro Tonkikh

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Feb 15, 2024, 10:45:13 AM2/15/24
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Same issue with user_interest resource

Google Ads API Forum Advisor

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Feb 15, 2024, 11:21:32 AM2/15/24
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Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you are encountering the "INTERNAL_ERROR" while trying to fetch the data from the user_interest resource via the Google Ads API.

Kindly note that this is a known issue and our team is currently working on it. One of our teammates will get back to you once we have an update on this. Meanwhile, your patience is appreciated.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rz9Ih:ref"

Thanks,
 
Google Logo Google Ads API Team


Oksana Sulyma

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Feb 16, 2024, 6:33:53 AM2/16/24
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Thanks Google Ads API team! Please update when the issue is resolved!

Google Ads API Forum Advisor

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Feb 23, 2024, 12:36:03 AM2/23/24
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Hi,

We have an update. The issue has been resolved from our end. Could you please check it and kindly let us know if you face any issues related to this.

Hope this helps.
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