No update from Ads Compliance team for STANDARD_ACCESS request

[Aromal S]

Hi,

We haven't received any updates on STANDARD_ACCESS request from Ads compliance team. I request you to escalate because it's taking longer time for any update. We are facing RESOURCE_EXHAUSTED issue and it's a having huge impact on our production pipelines. We are losing our customers as well as revenue because of the delay response. Kindly escalate this as a high priority issue.

Google Ads Manager Account (MCC) ID:  3146617433
Case ID : 8-0096000034813

Thanks,
Aromal

[Google Ads API Forum Advisor]

Hi Aromal,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for standard access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID: 3146617433
• Case ID: 8-0096000034813

Do reach out to the Google Ads API support team for any queries related to the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIq7m:ref" (ADR-00233225)

Thanks,
 

Google Ads API Team

 

[Aromal S]

Hi,

The compliance team is taking a very long time for sharing us any updates. Escalate our request for Standard access. This is affecting our business as well as our users.

Thanks!

[Aromal S]

Hi,

We are not receiving any timely updates from Compliance team. Escalate the issue.

Thanks!

[Google Ads API Forum Advisor]

Hi,

++@Compliance team, please find the update from the user:

The compliance team is taking a very long time for sharing us any updates. Escalate our request for Standard access. This is affecting our business as well as our users.

Summary: The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID: 314-661-7433
• Case ID: 8-0096000034813