not able to fetch the details of SHOPPING_SMART_ADS

[Anurag]

Hi,

I have a smart shopping ad and I am trying to get the detail of ad through but it is sending the empty value of (ad_group_ad.ad.shopping_smart_ad, ad_group_ad.ad.shopping_product_ad) for shopping_smart_ad . The ad has images, headlines, description.

request ID: 5CSeBIVjh7T8h4XKENdp9w

ad ID: 483298762041

Thanks and regards

Anurag

[Anurag]

response: 

{

"results": [

{

"adGroupAd": {

"resourceName": "customers/2688254415/adGroupAds/112384530205~483298762041",

"status": "ENABLED",

"ad": {

"type": "SHOPPING_SMART_AD",

"shoppingSmartAd": {},

"resourceName": "customers/2688254415/ads/483298762041",

"id": "483298762041"

},

"adGroup": "customers/2688254415/adGroups/112384530205"

}

}

]

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.You can provide it via Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead. Let me know if you have any questions.

Thanks,

Nirmita Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Anurag,

Thank you for providing us with the partial logs. i hope that you are doing well today.

We want to inform you that we removed your logs in the forum because logs are considered as sensitive information. For us to provide a more accurate answer to your concern, could you please provide us the complete screenshot of the UI for the exact report that you want to fetch in the API?

Please provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Kind regards,

Sherwin Vincent Google Ads API Team

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[Anurag]

Hi,

I have sent the logs and request ID privately. please help in this

[Anurag]

Hi Google Ads api team,

What is the status? it there something missing in the message that I sent?

Thanks and regards

Anurag

[Google Ads API Forum Advisor]

Hi Anurag,

Thank you for the reply.

Upon checking the images you have attached to your email, I’m afraid that I can’t see the UI screenshot requested by my colleague Sherwin. That being said, could you please provide us with the whole UI screenshot without cropping where you can see the expected data you want to retrieve in the API so that our team can appropriately map this first in the API?

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Heidi Google Ads API Team

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[Anurag]

hi team,

Sorry for the missing information. I have again sent the required screenshot.

[Google Ads API Forum Advisor]

Hi Anurag,

This is Carmela from the Google Ads API support team as well. Thank you for getting back to us.

Moving forward, kindly note it's not an empty response. These are assets that they are missing for smart shopping ads. However, our team has already raised a feature request for this, subject for review. For now, please follow our blog to be updated to new releases and announcements.

Regards,

Carmela Google Ads API Team

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