InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on AdCustomizerFeedService

[Toshinori Minami]

Hi,

I have encountered UNEXPECTED_INTERNAL_API_ERROR on AdCostomizerFeedService API.

I retried calling the method several times. The error occurs intermittently.

Followings are some informations

• version : v201705
• time errors happen : 9/20/2017 8:48 (UTC) - 9/21/2017 9:58 (UTC),  9/24/2017 14:36 (UTC) - 9/27/2017 4:36 (UTC)

If more details needed, please let me know.

Thank you.

[Vincent Racaza (AdWords API Team)]

Hi Toshinori,

The UNEXPECTED_INTERNAL_API_ERROR you intermittently encountered in the AdCustomizerFeedService could be due to a temporary issue in the servers or could be due to a bug. With this, please try to retry your requests a few more times and let us know if the issue is already resolved or is still existing. If the issue is consistent, please provide your SOAP request and response logs so we can investigate further. Kindly reply using Reply privately to author option.

Thanks,

Vincent

AdWords API Team

[Toshinori Minami]

Hi Vincent,

I have sent the SOAP request and response by using reply privately to author.

Have you received my message?

Regards,

Toshinori

2017年10月2日月曜日 15時41分30秒 UTC+9 Vincent Racaza (AdWords API Team):

[Toshinori Minami]

I received response from the Support team. According to the response, this is usually temporary issue.

We have not encounter the error since then.

Thank you.

2017年10月5日木曜日 7時30分27秒 UTC+9 Toshinori Minami: