CustomerService.create_customer_client API Error

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zikuo su

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Jun 6, 2024, 10:32:20 AM6/6/24
to Google Ads API and AdWords API Forum
I used v14 version before.
But there was an error creating the account today:
Errors{
ErrorCode{
internal_error: INTERNAL_ERROR
}
Message: "An internal error has occurred." “
}
and
ErrorCode{
request_error: UNSUPPORTED_VERSION
}
Message: "Version v14 is deprecated." Requests to this version will be blocked“
Afterwards, I switched to v16. But the API request timed out

Google Ads API Forum Advisor

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Jun 6, 2024, 5:02:36 PM6/6/24
to zik...@gmail.com, adwor...@googlegroups.com

Hi,

Thank you for reaching out to the Google Ads API support team.

Upon reviewing your concern, I understand that you are encountering an UNSUPPORTED_VERSION error while performing API requests for your account. You mentioned that you changed from version 14 to 16 but are still getting the same error. Please note that v16 is also deprecated and will sunset by January 2025. I would recommend upgrading to v17, the latest version of the Google Ads API, which enables you to use the new features introduced in each release. For information regarding Deprecation and sunset, you can refer to this link.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJEed:ref" (ADR-00238736)

Thanks,
 
Google Logo Google Ads API Team


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