Duplicates Leads

[Raveendar Y]

Regarding Duplicates

A single lead is not guaranteed to be delivered exactly once, hence lead handling webhook should handle duplicates gracefully.

Key Point: Use lead_id to dedupe leads.

Questions:

1) Frequently or rarely do we get duplicate leads?

2) Why Google ads sending duplicates?

3) Whether the duplicate of the lead will be received in any particular time frame ?

[Raveendar Y]

Hi Team,

Please provide your suggestions

[Google Ads API Forum Advisor]

Hi Raveendar,

Thank you for reaching out to us.

Kindly note that this channel and our team provide support for Google Ads API-related concerns only. That being said, for us to further support you, could you first confirm if this is done through the Google Ads API? If yes, then we would need your help in providing us with more details on it and the following information below, so that we could provide precise guidance accordingly:

• Complete API logs (request and response with request-id) generated on your end
• entire UI screenshot without cropping where you can see it.

 

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

On the other hand, if you are doing and seeing this through the Google Ads UI, then I would suggest you reach out instead to the Product Team via this link, as they are better equipped to provide guidance on UI-related matters.

You may see the links below for the following emphasize words from the above statement:

• Google Ads API : https://developers.google.com/google-ads/api/docs/start?hl=en
• request : https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• response: https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• request-id : https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
• link : https://support.google.com/google-ads/gethelp

Best regards,

Google Ads API Team

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[Ashish [Delacon]]

Hi Google Ads Developer Team,

 

I need help to be able to update the phone number of my GMB location.

What API should I use?

 

Please help.

 

Thanks,

Ashish

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[Raveendar Y]

Thanks a lot.  This is specific to Google Ads UI.  I will raise my questions in the given link

[Google Ads API Forum Advisor]

Hi Ashish,

Thank you for raising this concern to the Google Ads API support team. 

Kindly note that the Google Ads API mirrors the Google Ads UI. Whatever data or feature shows up on the Ads UI report, the API should have it the same. To better check this in Google Ads API, could you please provide us with the entire UI screenshot without cropping?

Best regards,

Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Ashish,

In addition to the previous response, you can provide it via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsapi-support@google.com.