2 WEEKS NO RESPONSE on Google Ads API Standard Access Token

[Ánh Phạm Ngọc]

Hello,

I submitted the Google Ads API developer token Standard Access application on Oct 18, 2023 and it has been 2 weeks since then that I haven't received any response from Google Team.

I have also filled in the form to contact Google Ads API Compliance team but still no response

• Google Ads Manager Account (MCC) ID:  947-167-4135
• Access level: Standard access requested
• Case ID: Never received any case id

Currrently we are using the Basic access Developer token but always run into RESOURCE_EXHAUSTED error because we need higher limits. I would really appreciate if you could look into my case and let me know when I can expect to hear back from Google.

Thank you very much.

Regards 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Standard access developer token, but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the developer token access with the below details.

• Google Ads Manager Account (MCC) ID: 947-167-4135

• Cases ID: The client mentioned that he didn’t receive any case ID.
• Access type: Standard

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9bTX:ref"

Thanks,
 

Google Ads API Team

[nodeflow GmbH]

Hi there,

same issue here. We submitted the Google Ads API developer token Standard Access application approx. 2-3 weeks ago and also contacted Google Ads API Compliance team via form last week:

• Google Ads Manager Account (MCC) ID:   568-148-9842

• Access level: Standard access requested
• Case ID: Never received any case id

Thanks for an update!

Cheers

Pascal

[Google Ads API Forum Advisor]

Hi Pascal,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Standard access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

• Google Ads Manager Account (MCC) ID: 568-148-9842
• Case ID: The user says that they haven't received any case ID