Waiting for API developer token Basic Access Application

[Chloe Cheung]

Hello Team,
I submitted the Google Ads API developer token Basic Access Applicaton on Jan. 5th, 2024. It has been almost one month since then neither l have received any application acknowledgement email nor I have received a basic access token permission.

Please do contact me if there is any problem.
The details of my API access application are as below.
Google Ads Manager Account (MCC)ID: 275-179-0082
Access level: Basic APl access

Can you please give me the permissions as fast as possible?
Best Regards，
Chloe

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.

• Google Ads Manager Account (MCC) ID: 275-179-0082
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option or a direct private reply to this email.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02ryPi7:ref"

Thanks,
 

Google Ads API Team

[Google Ads API Forum Advisor]

Please ignore our previous response

[Bill Kimutai]

Hello Google Ads API Team,

I'm reaching out again as we have not received any response regarding our previous applications for Advertiser API Basic Access. We have submitted our request three times in the past month, but unfortunately, we haven't received any feedback. This delay is becoming a significant obstacle for us, as we are eager to move forward and our account remains in test-only mode, hindering our advertising and reporting capabilities.

Could you please expedite the review of our application? We are keen to implement the API and advance our advertising strategies.

Details for your reference:

Google Ads Manager Account (MCC) ID: 848-092-4247
Case ID: N/A (none was provided)
Requested Access Level: Basic Access
Your prompt assistance in this matter would be greatly appreciated.

I have submitted multiple tickets and have not received a case ID or email, I only get this page, the snippet is attached below:

Any help would be greatly appreciated.

Kind regards,
Bill.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please find the below information provided by the user for the basic access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 848-092-4247
• Cases ID: No case Id
• Access type: Basic access

Do reach out to the Google Ads API support team, for any queries related to the API.