Hi
Our google adword api for campaign creation and was running fine yet but now we are getting below error with every ad creation.
[ImageError.UNEXPECTED_SIZE @ operations[0].operand.ad.marketingImages[0].asset.assetId, ImageError.ASPECT_RATIO_NOT_ALLOWED @ operations[0].operand.ad.marketingImages[0].asset.assetId] (Detail can be get from attachment).
Please note our images are meeting required specifications and was uploading successfully till few days back.
Version Google adwords - 4.2. (v201809)
Your help/advice is needed for resolution , Thanks In advance.
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Hi Rananjaypratap,
Thank you for your response.
Can you confirm if you receive the response from my colleague Matt? If not yet, I would suggest to check your spam. I've also included it here for your reference.
" Can you please provide the ImageDimensionInfo for the asset, 24161195706, so we can check that it is fitting the marketingImage specification? The minimum size is 600x314 and the aspect ratio must be 600:314 (+-1%)."
As a side note, if you're having trouble receiving private replies from us, please check your Spam folder. Additionally, please add the 'From address' on that email to your contact list to ensure we aren't flagged as Spam in future messages. If you don't see a message from us in your Spam folder, please email us directly at googleadsa...@google.com referring to this forum thread.
Regards,
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