Error in Reporting through API

[Urmila Yadav]

Hi Team,

My client Overstock has been trying to pull the Keyword Performance Impression Share Report using api and have been getting a warning of 500 Response Code.

Mentioned below is the error they see. Can you please help me resolve this issue.

WARN com.overstock.webdev.paidsearch.google.AbstractGoogleReport - 500, Retrying requesting of the report: Google Keywords Performance Impression Share Report_3611096982, count= 2

HTTP Response Code: 500, Trigger: Unable to read report data, Type: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

dResponseException.java:35)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelperImpl.handleResponse(AdHocReportDownloadHelperImpl.java:11

at com.google.api.ads.adwords.lib.utils.v201607.DetailedReportDownloadResponseException$Builder.build(DetailedReportDownlo

a1)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelperImpl.downloadReport(AdHocReportDownloadHelperImpl.java:55)

at sun.reflect.GeneratedMethodAccessor28.invoke(Unknown Source)

nvocationHandler.handleInvocation(AdsUtilityInvocationHandler.java:46)

at com.google.com

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.google.api.ads.common.lib.utils.AdsUtility

Imon.reflect.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:87)

at com.sun.proxy.$Proxy49.downloadReport(Unknown Source)

at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelper.downloadReport(AdHocReportDownloadHelper.java:49)

h.google.AbstractGoogleReport.getReport(AbstractGoogleReport.java:288)

at com.overstock.webdev.paidsearch

at com.google.api.ads.adwords.lib.utils.v201607.ReportDownloader.downloadReport(ReportDownloader.java:72)

at com.overstock.webdev.paidsearch.google.AbstractGoogleReport.requestGoogleReport(AbstractGoogleReport.java:157)

at com.overstock.webdev.paidsear

c.PaidSearchReportCreationService.doCreateCsvFile(PaidSearchReportCreationService.java:186)

at com.overstock.webdev.paidsearch.PaidSearchReportCreationService.createCsvFile(PaidSearchReportCreationService.java:126)

at com.overstock.webdev.paidsearch.PaidSearchReportCreationService.doReport(PaidSearchReportCreationService.java:90)

at com.overstock.webdev.paidsearch.google.GoogleReporter.doGoogleReports(GoogleReporter.java:38)

at com.overstock.webdev.paidsearch.google.GoogleRunnable.run(GoogleRunnable.java:28)

at java.lang.Thread.run(Thread.java:745)

Thanks in advance!

Urmila