API Standard Access

[Gurami Tateshvili]

Hi, Team,

I had requested multiple times for Ads API Standard access but no getting any response from support team. Our tool is not working half of the day because of limitations on Basic Access, so, customers are unhappy. We applied 3 weeks ago and still no response.

I have also filled in the form to contact Google Ads API Compliance team but still no response

Currrently we are using the Basic access Developer token but always run into RESOURCE_EXHAUSTED error because we need higher limits. I would really appreciate if you could look into my case and let me know when I can expect to hear back from Google.

Can somebody please guide me where I can connect to know the status of my request? 

MCC: 388-259-7547

Case-ID: not asigned 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Standard access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

• Google Ads Manager Account (MCC) ID: 388-259-7547
• Case ID: The user says that they haven't received any case ID

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rXHbA:ref"

Thanks,
 

Google Ads API Team

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Standard access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

• Google Ads Manager Account (MCC) ID: 345-339-7095

• Case ID: The user says that they haven't received any case ID

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rXHkM:ref"

Thanks,
 

Google Ads API Team

[Martin Ploug]

Removed message by mistake.

Hi,

We have applied for Standard Access but we didn't get a case ID or any confirmation. We have also submitted the contact Google ads API compliance team, but same. No case ID or confirmation. 

Our application is limited by basic access and we are handling thousands of Google clients. We now have to partly sync customer data manually so we dont run into resource_exhausted errors, which is far from optimal. We understood the review process as being faster in these scenarios.

Is it possible to get a timeline on how long it will take to have our Standard Access application processed?

MCC: 345-339-7095
Case-ID: not assigned

[Gurami Tateshvili]

Hello,

Still no response or update.

Can anyone help us? Its pretty urgent.