User support@scroogefrog.com for API

27 views
Skip to first unread message

Константин Новофастовский

unread,
Aug 12, 2021, 2:56:04 AM8/12/21
to AdWords API and Google Ads API Forum
Hi!
We already fill form for API wich was needed, but we still don't have accessets to it
Please check))))

Google Ads API Forum Advisor

unread,
Aug 12, 2021, 6:26:36 AM8/12/21
to kost...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to our API support team.

Could you be referring to your developer token approval/access request? If yes, then you may follow up on its status directly with the Compliance Team, via this contact form. I hope this helps.

Best regards,

Google Logo
Peter Laurence Napa Oliquino
Google Ads API Team
 


ref:_00D1U1174p._5004Q2LmbTh:ref

Константин Новофастовский

unread,
Aug 12, 2021, 9:40:27 AM8/12/21
to AdWords API and Google Ads API Forum

Hi. Filled out the form 2 times. They wrote - wait for consideration. Several months have passed since that moment.

четверг, 12 августа 2021 г. в 13:26:36 UTC+3, adsapi:

Google Ads API Forum Advisor

unread,
Aug 13, 2021, 1:45:17 AM8/13/21
to kost...@gmail.com, adwor...@googlegroups.com
Hi,

Our team understands the inconvenience you are encountering. However, our team would not be able to provide support at this point of the developer token application/request since the Compliance Team is the overall in charge with the review and approval process.

I would recommend that you continue to send follow ups to their team instead, to clarify the status and reasons for delay in the approval of your developer token.

Константин Новофастовский

unread,
Aug 13, 2021, 9:37:44 AM8/13/21
to AdWords API and Google Ads API Forum
Hi
I filled out the application again. How long will it take for an answer? 2 months do not answer - is this normal?

пятница, 13 августа 2021 г. в 08:45:17 UTC+3, adsapi:
Screenshot_4.jpg

Google Ads API Forum Advisor

unread,
Aug 13, 2021, 3:09:29 PM8/13/21
to kost...@gmail.com, adwor...@googlegroups.com
Hi,

I found that usually compliance team are pretty responsive.I recommend double-checking the email that was put in API Center as the contact email. It's also important to check Spam folder. They often have follow-up questions before they can proceed. 
Did you reach out on the form ( https://services.google.com/fb/forms/apicontact/) by selecting the option
 'I'm waiting to hear back about my API application! Help!'? The reason I am asking is the attached screenshot in your latest response doesn't looks like related to compliance team form. What is Outbrain API?

Thanks,

Google Logo
Lakshmi Prathipati
Google Ads API Team
 

 

ref:_00D1U1174p._5004Q2LmbTh:ref
Reply all
Reply to author
Forward
0 new messages