Cant Get Developer Token

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thomas...@amarbank.co.id

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Oct 23, 2017, 9:50:25 AM10/23/17
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Hi All,

i got a problem with google adwords api which i can not get/see developer token.
i have seen the video at https://developers.google.com/adwords/api/docs/guides/first-api-call how to get developer token, in my case the menu of adwords API Center didn't show in my "Account Settings", my role is Admin.

Regards,
Thomas

Jude Amagoh

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Oct 23, 2017, 10:34:12 AM10/23/17
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Hi,

I'm from the Adwords API Team, i'd be happy to assist you in retrieving a developer token so you can advance to making you first API call. You'll only be able to sign up for API access from your production AdWords Manager account. You need to create a Production AdWords Manager account by following the instructions provided here and apply for API access from your production manager account by following this guide. Please note that you'll be granted a developer token with test access which can be used to target test accounts. You need to submit the basic access application form to get your developer token approved. After token approval, you'll be able to target production accounts as well.


Best Regards,
Jude, Adwords API Team

thomas...@amarbank.co.id

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Oct 23, 2017, 10:24:29 PM10/23/17
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Hi Jude,

Thank you for your feedback, 
is there any other way to get the developer api for user with access level : Administrative access or how to upgrade level to Manager account ?
My Id is : 885-367-4573.

Please Advice,
Thomas

Jude Amagoh

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Oct 24, 2017, 11:30:54 AM10/24/17
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Hi Thomas, 

I took a look at CID: 885-367-4573, due to it being a client account you won't be able to apply for API access. As discussed earlier, only Adwords Manage (MCC) Accounts can request API access. Unfortunately, Adwords don't allow you to change a client account to a manager account. I recommend you create a new MCC Account, request API access, then link all the accounts you wish to manage. 

thomas...@amarbank.co.id

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Oct 27, 2017, 6:12:28 AM10/27/17
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Hello Jude,

Really thanks for your confirmation.

May i ask some question about this issue ?

1. Yesterday we have a call with "google adwords supports" in our country to ask about our MCC Accounts. 
     They said our MCC Accounts email is T******Adw...@gmail.com but they could not make sure and did not know other MCC Accounts that we have.

     The problem is we dont have access with T******Adw...@gmail.com anymore.
     So, could you help us to check how many MCC Accounts that we have and who ?

2. you recommend us to create new MCC Accounts right ?
    what should we do if we create new MCC Accounts with existing adwords and how about the payment method in registration new MCC Accounts ?

We need some clearly information for get some options to solve this issue, please let us know if you think we need more information.

Sincerely,
Thomas

Sreelakshmi Sasidharan (AdWords API Team)

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Oct 27, 2017, 11:40:19 AM10/27/17
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Hi Thomas, 

I will be following up on your questions as Jude is out today. Please find my answered below :
  1. Could you help us to check how many MCC Accounts that we have and who?
    From your client account, you could navigate to the Account Settings -> Account access page. The Account access page will have Manager accounts linked with the client account under "Client managers" section. I see this specific client account has two manager accounts. 

  2. What should we do if we create new MCC Accounts with existing adwords and how about the payment method in registration new MCC Accounts ?
    You can create a new production manager account (MCC) by following the steps listed here. Please note that you will not be able to reuse an email which is already associated with any AdWords account. Once you have the Manager account created, you could link that manager account using the ManagedCustomerService.mutateLink as described here. Or do this using the AdWords UI by following the steps listed here. You could go over this guide to understand the different billing options available. Let me know if you have any specific question about billing.
Thanks,
Sreelakshmi, AdWords API Team

thomas...@amarbank.co.id

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Oct 31, 2017, 12:04:23 AM10/31/17
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Hi Sreelakshmi,

Thank you for your information.

Regards,
Thomas
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