ad with customizer not getting impressions

Sandro Lazarić

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Feb 9, 2015, 10:21:33 AM2/9/15

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Can someone tell me why my ad not getting impressions?
I created ad with ad customizer and set all neccesary objects via adwords api and ad is now accepted.
In adgroup are three ads, one with ad customizer and two without. Only ads without customizer are geting impressions.
My campain id=346254012
Ad group is=20229129492

Josh Radcliff (AdWords API Team)

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Feb 9, 2015, 5:31:22 PM2/9/15

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Hi,

I see that your ad with customizer fields changed to Approved at Feb 9, 2015 8:46:31 AM. Could you try checking the stats or running your report again tomorrow (Feb 10) to see if you now get impressions for that ad?

Thanks,

Josh, AdWords API Team

Sandro Lazarić

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Feb 10, 2015, 5:37:37 AM2/10/15

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Still not getting impressions...

Josh Radcliff (AdWords API Team)

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Feb 10, 2015, 6:14:06 PM2/10/15

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Hi,

Sorry to hear that. Since this is not API specific, please contact AdWords Help via the Contact Us link in the Help Center. That should get you in touch with AdWords (non-API) product experts who can determine why your ads aren't serving.