Calculation to get the remaining balance in the customer's account

[Alef Felipe]

Spending Limit Approved by subtracting the total cost of the entire period of all campaigns do I get the remaining account balance?

I made this calculation and got very close to the final value with a small discrepancy of 18 reais, would that be the correct calculation?

[Google Ads API Forum Advisor]

Hi Alef,

Determining your balance the way you described is unsupported, there are adjustments and credits too. Could you privately send us a screenshot of the UI showing account balance?

Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021 Google Ads API and AdWords API Annual Survey

Regards,
 

Aryeh Baker Google Ads API Team

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[Alef Felipe]

I am extremely disappointed with the google ads support, for months I have been trying to recover the remaining balance in my accounts and I can't and nobody gives me a way forward, it's just that it's not possible to do and that I would have to do a calculation, they don't help me solve the problem that many have according to my research and nothing is done, I'm sad because I'm about to lose my job because of this information that doesn't exist and nobody tells me how to do it.

[Google Ads API Forum Advisor]

Hello Alef,

Thanks for getting back to us.

We completely understand your situation here; however, as what I've mentioned on this other thread (you've created), we can only suggest that you keep an eye on our blog for updates and new releases.

From that thread, we also recommend that you reach out to the Product Team via this link for more details on the formula if the remaining budget can be calculated.

Regards,

Mark Kevin Albios Google Ads API Team

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