Value Rules not Displaying in UI

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Frank Balle

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Apr 25, 2023, 5:05:15 PM4/25/23

to Google Ads API and AdWords API Forum

We are trying to update conversion value rules via the API. The issue is, while the I can seemingly create, edit, and delete the rules, I cannot see the rules in the AdWords UI. Further when I create a rule manually, I am able to edit, delete or update that rule and can see my changes. It is simply that when I create a value rule, it does not show up in the UI (although I can see the rule via the API).

Any ideas?

Google Ads API Forum Advisor

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Apr 26, 2023, 1:36:30 AM4/26/23

to frank...@gmail.com, adwor...@googlegroups.com

Hi Frank,

Thank you for reaching out to us.

Please note that as for the reflected conversion values, if the Google Ads API uploads were successful, then the reflected values you are seeing in the API could either be encountering a delay in reflecting in the data freshness guide.

data freshness guide: https://support.google.com/google-ads/answer/2544985?hl=en

Moving forward, if there are indeed no API upload errors and if you require further insight on the above-mentioned points, then the appropriate team to provide further assistance on this matter should be the Product Team via this link, as the data accumulation is also more product-related.

link: https://support.google.com/google-ads/gethelp

However, if you encountered any API error when you created this, note that we would need your help in providing us with the complete API logs (request and response with request-id) generated on your end so that our team can further check this and provide appropriate recommendations to you.

request : https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response: https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request-id : https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Google Ads API Team