NULL name field for MultiAssetResponsiveDisplayAd ads

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drea...@gmail.com

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Nov 9, 2018, 8:27:08 AM11/9/18
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Hi! You had previously given us a suggestion to upgrade our php SDK version up to 201809, since the problem was, that we were unable

to load information on MultiAssetResponsiveDisplayAd ads. Now, that we had done so, another problem manifests - the "name" property of such ads is NULL, for some reason. On a screenshot, our customer provided, it can be seen, that ad 299082079370 indeed has a name   .

How can we solve this? Thanks!

Below is the full SOAP log:

HTTP/1.1 200 OK Content-Type: text/xml; charset=UTF-8 Date: Fri, 09 Nov 2018 13:12:35 GMT Expires: Fri, 09 Nov 2018 13:12:35 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE Alt-Svc: quic=":443"; ma=2592000; v="44,43,39,35" Accept-Ranges: none Vary: Accept-Encoding Connection: close <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201809"><requestId>00057a3b1acfa0380a371a93eb000649</requestId><serviceName>AdGroupAdService</serviceName><methodName>get</methodName><operations>1</operations><responseTime>313</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/api/adwords/cm/v201809"><rval><totalNumEntries>1</totalNumEntries><Page.Type>AdGroupAdPage</Page.Type><entries><adGroupId>59984797575</adGroupId><ad xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="MultiAssetResponsiveDisplayAd"><id>299082079370</id><finalUrls>https://ampm-store.ru/</finalUrls><type>MULTI_ASSET_RESPONSIVE_DISPLAY_AD</type><Ad.Type>MultiAssetResponsiveDisplayAd</Ad.Type><businessName></businessName></ad><status>ENABLED</status><policySummary><policyTopicEntries><policyTopicEntryType>PROHIBITED</policyTopicEntryType><policyTopicEvidences><policyTopicEvidenceType>AD_TEXT</policyTopicEvidenceType><evidenceTextList>день!</evidenceTextList></policyTopicEvidences><policyTopicId>43</policyTopicId><policyTopicName>Punctuation and symbols</policyTopicName><policyTopicHelpCenterUrl>https://support.google.com/adwordspolicy/answer/6021546#048</policyTopicHelpCenterUrl></policyTopicEntries><reviewState>REVIEWED</reviewState><denormalizedStatus>APPROVED_LIMITED</denormalizedStatus><combinedApprovalStatus>APPROVED_LIMITED</combinedApprovalStatus></policySummary></entries></rval></getResponse></soap:Body></soap:Envelope> [] []
Library\Google\AdWords\Entity\Ad::__set_state(array(
'_id' => 299082079370,
'_name' => NULL,
'_status' => 'ENABLED',
'_adGroupId' => 59984797575,
'_type' => 'MULTI_ASSET_RESPONSIVE_DISPLAY_AD',
'_trackingUrlTemplate' => NULL,
'_urls' =>
array (
0 => 'https://ampm-store.ru/',
),
'_subtype' => NULL,
'_approvalStatus' => 'APPROVED_LIMITED',
'_metadata' =>
array (
),
))

drea...@gmail.com

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Nov 9, 2018, 8:28:43 AM11/9/18
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Teja Makani

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Nov 9, 2018, 3:22:32 PM11/9/18
to AdWords API and Google Ads API Forum
Hello,

In this support channel we will answer questions related to AdWords API in English only. The name field for the MultiAssetResponsiveDisplayAd is not available via API. However, you could translate the screenshot to English and elaborate the discrepancy you are seeing? to confirm the field you are looking for. 

Regards,
Sai Teja, AdWords API Team.
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