Access request still pending Google Ads API Basic

[Fabio M P]

Hello Team,

It's been almost a month since I've repeatedly requested basic access to the Google Ads developer token, yet the Google support team has failed to provide any response, update, or acknowledgment regarding my request.

As a result, the development of my business is currently at a standstill.

Could someone please assist me in obtaining the developer token, so that I can proceed with my business development?

Thanks

Fabio

[Google Ads API Forum Advisor]

Hi Fabio,

Thank you for reaching out to the Google Ads API support team. 

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Google Ads Manager Account (MCC) ID
• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: Requested
• Case ID: Requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rziIX:ref"

Thanks,
 

Google Ads API Team

[Fabio M P]

Hi,

This is the Google Ads Manager Account (MCC) ID: 610-011-0758 .

I hope to have news soon

Thanks

Fabio

[Google Ads API Forum Advisor]

Hi Fabio,

Thank you for getting back to us. 

Since the access requests are handled by the Google Ads API Compliance team, they are actively addressing the matter and kindly note that access-related issues are beyond our current scope. Looping the Compliance team back to this thread for further assistance. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 610-011-0758
• Case ID: Requested

[Fabio M P]

thanks for the quick reply.
How long does it take for the request to be processed from @Compliance team ?
Thank you