Customer is not allowlisted for accessing this feature

[li li]

Hi，I want to create an account under the manager account,but I got this response:

{

    "error": {

        "code": 400,

        "message": "Request contains an invalid argument.",

        "status": "INVALID_ARGUMENT",

        "details": [

            {

                "@type": "type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure",

                "errors": [

                    {

                        "errorCode": {

                            "notAllowlistedError": "CUSTOMER_NOT_ALLOWLISTED_FOR_THIS_FEATURE"

                        },

                        "message": "Customer is not allowlisted for accessing this feature."

                    }

                ],

                "requestId": "HH4d1uJGb_ARYfZhgm8j7w"

            }

        ]

    }

}

I want to konw how to resolve the problem,thanks!

[Google Ads API Forum Advisor]

Hi Simran,

 

Your concern has reached the Google Ads API Team.

 

In order for me to proceed with my investigation, can you please provide your CID as well as the complete request and response logs with request ID? You can send these to me via Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

 

Regards,

Kevin Gil Soriano Google Ads API Team

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[li li]

hi, I have sent the request and response body via Reply privately to author option,but I don't receive your reply . can you confirm if you have received my message?

[Google Ads API Forum Advisor]

Hello,

It doesn't look like we have received your private email. Can you please try emailing us directly at googleadsa...@google.com? Please include a link to this thread for context. 

Thanks,
Matt
Google Ads API Team

Matt Google Ads API Team

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[li li]

hi, I have sent the request and response body via the email you provided above. can you confirm if you have received my message?