Google Ads API Token Application basic access status

[CONCEPT BY HANNAH LTD]

Hi! I sent an application last week for MCC account 288-459-5970 HGDR

Could you please let me know an estimate on the processing time? 

Thanks,
Hannah 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

The access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID:288-459-5970

• Cases ID: Requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPHnQ:ref" (ADR-00232297)

Thanks,
 

Google Ads API Team

[CONCEPT BY HANNAH LTD]

Hi! 

Thanks for escalating. I didn't receive any confirmation email nor Case ID when I submitted the application. 

Looking forward to hearing back 

Regards,

Hannah

[Google Ads API Forum Advisor]

Hi,

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID : 288-459-5970

• Cases ID : No case Id
• Access type : Basic Access 

Do reach out to the Google Ads API support team, for any queries related to the Google Ads API.

[CONCEPT BY HANNAH LTD]

Hi, I would appreciate an update on this. 

Is there anyone else I can contact? 

Thanks,

Hannah