Offline conversion feed - Update conversion value or Delete conversion

[Vlad Zloteanu]

Can one remove an offline conversion, or edit its value ?

According to documentation, the SET or REMOVE operations are available: (https://developers.google.com/adwords/api/docs/reference/v201309/OfflineConversionFeedService.OfflineConversionFeedOperation), but trying to use them results in a OperatorError.OPERATOR_NOT_SUPPORTED.

The use case: An online store pushes a conversion to AdWords, but 10 days later the client returns the product. We need to either remove the conversion, or set its value to 0. What are our options, other than buffering them on client side, and not sending them until the sale is 'definitive'? 

[Ray Tsang (AdWords API Team)]

Vlad,

You are correct that this is not supported at the moment.  I'll investigate this bit more.

Thanks,

--

Ray Tsang (AdWords API Advisor)

[Thomas Heller]

Any Updates here? I need this as well.

Just tested von v201402, still OPERATOR_NOT_SUPPORTED for SET/REMOVE.

Regards,

/thomas

[Ray Tsang (AdWords API Team)]

Thomas,

This is currently not supported.

Thanks,

Ray

[Ian Walker-Sperber]

Would it be possible to update the documentation to reflect the unavailability of this feature? My team spent a significant amount of time trying to get this to work before discovering it was impossible.

Thanks!

Ian

[Ray Tsang (AdWords API Team)]

Ian,

I'll submit a request for that.  Thanks for the feedback!

Cheers,

Ray

[Torben Sominka]

Hello Ray,

are there any changes/features planned on this? I'm also thinking about using the offline conversions for adjusting the conversion_value. Thanks!

Best,
Torben

[Michael Cloonan (AdWords API Team)]

Hello Torben,

This is still not available. Please watch our blog for any new feature announcements.

Regards,

Mike, AdWords API Tema

[Dmitry Mukhach]

Any news about this feature?

Dmitry

[Michael Cloonan (AdWords API Team)]

Hello,

You still cannot edit a conversion once it has been uploaded.

Regards,

Mike, AdWords API Team

[Dmitry Mukhach]

Hello,

I found this:

https://developers.google.com/adwords/api/docs/reference/v201506/OfflineConversionFeedService.OfflineConversionFeedOperation

Can't use REMOVE and SET?

--

Dmitry

[Michael Cloonan (AdWords API Team)]

Hello Dmitry,

Unfortunately, the REMOVE operator is not supported for this service. I will work to get the documentation updated to remove the confusion here.

Regards,

Mike, AdWords API Team

[Clemens Koester]

Hi,

any news about the possibility to update or delete previously sent offline conversions? This would be really important in order to be able to have reliable data.

Unfortunately, reality doesn't conform to your data model at the moment, i.e. people do change and cancel their orders afterwards.

Best

[Michael Cloonan (AdWords API Team)]

Hello,

To my knowledge there are no plans to change this functionality. This is dictated at the AdWords product level, meaning that no matter how you access AdWords, this restriction is in place, so there isn't really anything we can do from the API side to circumvent it.

Regards,

Mike, AdWords API Team