I would like to receive a response to my application to change my basic access rights to GoogleAds.

[info janeee]

Hallo.

I have applied to change my basic access rights for GoogleAds but have not received a response.
Please respond to approve the application.

Google Ads Manager Account ID: 729-315-2662
Case ID: do not have a Case ID yet
Access type: Basic Access

Thank you

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 729-315-2662
• Cases ID: User says that they do not have a Case ID yet

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r1WLE:ref"

Thanks,
 

Google Ads API Team

[info janeee]

Hello.

Thank you for forwarding this to the Google Ads API Compliance team.
However, we have yet to receive a response from the Google Ads API Compliance team.

We have contacted you frequently via the form to request a review, but it has been approximately 3 months since we first contacted you and we would like to address this issue as soon as possible.
How can I solve this problem?

Thank you

2023年12月13日水曜日 13:05:52 UTC+9 Google Ads API Forum Advisor:

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

As we have already routed your access request to the Google Ads API Compliance team, the team will get back to you once they have an update. Meanwhile, your patience is highly appreciated. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.

• Google Ads Manager Account (MCC) ID: 729-315-2662

• Case ID: User says that they do not have a Case ID