Dear Google Ads API support teams,
Normally, I request to Google API with same request, same account then it's fine.
But today, I got an 500 Internal error encountered when request to Google Ads API,
Request API endpoint:
https://googleads.googleapis.com/v3/customers/3680632216/googleAds:searchRequest Body:
{
"query" : "SELECT
ad_group.id,
ad_group.name,segments.date,segments.device,
customer.id,
campaign.id,ad_group_criterion.criterion_id,customer.descriptive_name,
campaign.name,ad_group_criterion.final_mobile_urls,ad_group_criterion.final_urls,ad_group_criterion.status,ad_group.tracking_url_template,ad_group.url_custom_parameters,metrics.active_view_impressions,metrics.active_view_measurable_cost_micros,metrics.active_view_measurable_impressions,metrics.all_conversions,metrics.all_conversions_value,metrics.clicks,metrics.conversions,metrics.conversions_value,metrics.cost_micros,metrics.cross_device_conversions,metrics.engagements,metrics.gmail_forwards,metrics.gmail_saves,metrics.gmail_secondary_clicks,metrics.impressions,metrics.interactions,metrics.video_quartile_100_rate,metrics.video_quartile_25_rate,metrics.video_quartile_50_rate,metrics.video_quartile_75_rate,metrics.video_views,metrics.view_through_conversions,ad_group_criterion.age_range.type,ad_group_criterion.app_payment_model.type,ad_group_criterion.custom_affinity.custom_affinity,ad_group_criterion.custom_intent.custom_intent,ad_group_criterion.final_url_suffix,ad_group_criterion.gender.type,ad_group_criterion.income_range.type,ad_group_criterion.keyword.match_type,ad_group_criterion.keyword.text,ad_group_criterion.listing_group.case_value.hotel_city.city_criterion,ad_group_criterion.listing_group.case_value.hotel_class.value,ad_group_criterion.listing_group.case_value.hotel_country_region.country_region_criterion,ad_group_criterion.listing_group.case_value.hotel_id.value,ad_group_criterion.listing_group.case_value.hotel_state.state_criterion,ad_group_criterion.listing_group.case_value.product_bidding_category.country_code,
ad_group_criterion.listing_group.case_value.product_bidding_category.id,ad_group_criterion.listing_group.case_value.product_bidding_category.level,ad_group_criterion.listing_group.case_value.product_brand.value,ad_group_criterion.listing_group.case_value.product_channel.channel,ad_group_criterion.listing_group.case_value.product_channel_exclusivity.channel_exclusivity,ad_group_criterion.listing_group.case_value.product_condition.condition,ad_group_criterion.listing_group.case_value.product_custom_attribute.index,ad_group_criterion.listing_group.case_value.product_custom_attribute.value,ad_group_criterion.listing_group.case_value.product_item_id.value,ad_group_criterion.listing_group.case_value.product_type.level,ad_group_criterion.listing_group.case_value.product_type.value,ad_group_criterion.listing_group.parent_ad_group_criterion,ad_group_criterion.listing_group.type,ad_group_criterion.mobile_app_category.mobile_app_category_constant,ad_group_criterion.mobile_application.app_id,
ad_group_criterion.mobile_application.name,ad_group_criterion.parental_status.type,ad_group_criterion.placement.url,ad_group_criterion.topic.path,ad_group_criterion.topic.topic_constant,ad_group_criterion.url_custom_parameters,ad_group_criterion.user_interest.user_interest_category,ad_group_criterion.user_list.user_list,ad_group_criterion.webpage.conditions,ad_group_criterion.webpage.criterion_name,ad_group_criterion.youtube_channel.channel_id,ad_group_criterion.youtube_video.video_id FROM ad_group_audience_view WHERE segments.date BETWEEN '2020-10-16' AND '2020-10-25'",
"page_token": "",
"return_total_results_count" : true,
"summary_row_setting": "SUMMARY_ROW_WITH_RESULTS"
}
Response Body:
{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}
I also take a look on Google about this error and found this support:
https://groups.google.com/g/adwords-api/c/ZUgA0tGKtaY/m/rGgdzcHxAQAJChecked again and i'm sure that "the login-customer-id and the customerId should not have dashes in them"