Error on Getting Email Feedback - Request for Basic Access to the Google Ads API Token

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Jessie mak

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Nov 23, 2023, 3:31:37 AM11/23/23
to Google Ads API and AdWords API Forum

Hello,


We submitted a request for basic access to the Google Ads API Token more than eight weeks ago through the form at https://support.google.com/adspolicy/contact/new_token_application. 

Unfortunately, Google Ads API sent an email to the wrong email address. Could you please send the feedback to me via another email address?

Here are the relevant details:
Google Ads Manager Account ID: 
 749-667-3100
The Latest Email Address: ho...@tificash.com

Please assist 
Thank you.

Google Ads API Forum Advisor

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Nov 23, 2023, 10:15:26 AM11/23/23
to jessi...@gmail.com, ho...@tificash.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • The type of access which you have requested for?
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 749-667-3100
  • Cases ID: requested
  • Access type: Basic
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qUeqd:ref"

Thanks,
 
Google Logo Google Ads API Team

 

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