Encountering UNEXPECTED_INTERNAL_API_ERROR multiple times

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Nicholas Massé

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Jul 8, 2020, 8:41:53 AM7/8/20
to AdWords API and Google Ads API Forum
Hello,

I've been running a script using the Adwords API to create a good number of campaigns, ad groups and keywords.

It has been successful over the past weeks, while sometimes returning an 'UNEXPECTED_INTERNAL_API_ERROR'. Since I ran the script for multiple hours I presumed it was some sort of down time.

However last night I ran the same script and it only returned that same error for the longest time. Is there something I am missing ?

Thanks,
Nicholas


Google Ads API Forum Advisor Prod

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Jul 8, 2020, 1:57:40 PM7/8/20
to nichola...@makeitbloom.com, adwor...@googlegroups.com
Hi Nicholas,

Thanks for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API.Can you please try making the call again and let me know if you are still facing the issue? If so, please share the complete detailed request and response logs for the call so I can further investigate the issue. You can find information on enabling logging in the ReadMe of your client library.
 Please reply privately to author option while providing this information.

Thanks,
Nirmita Patel Google Ads Team
 

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Nicholas Massé

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Jul 9, 2020, 11:12:14 AM7/9/20
to AdWords API and Google Ads API Forum
Hi Nirmita,

I tried again and still was coming into this issue.

I will gladly share my request and response logs with you, however it seems I am not capable of replying to author only. 



Thanks !

Nicholas

Google Ads API Forum Advisor Prod

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Jul 9, 2020, 2:34:08 PM7/9/20
to nichola...@makeitbloom.com, adwor...@googlegroups.com
Hi Nicholas,

Thanks for reaching out. With regards to your concern, you can provide logs via email the api alias or directly to the forum but to be sure to remove any confidential info as mentioned here.
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