Keywords performance report hanging

[Ro]

Hi,

We upgraded our code base to the latest version of the adwords api (V201409) a couple of weeks ago, and since then we noticed that only the keywords performance report seem to hang and some of the report requests ends due to the operation time is too long (even if the campaigns on the account are fairly small and has barely any clicks/impressions).

We are using several others reports and they all work well. Any idea what could have happened with that report?

Best,

Ro

[Josh Radcliff (AdWords API Team)]

Hi Ro,

I'm not aware of any changes in v201409 that would cause this. Are you excluding zero impressions? If you have a large # of keywords with zero impressions then the report could take significantly longer, although that behavior is not version-specific.

On a similar note, did the structure of your campaigns change around the same time of the upgrade? For example, did you remove a large # of keywords?

Also, have you tried running the same reports that are timing out in v201409 against the v201406 endpoint?

Thanks,

Josh, AdWords API Team

[Josh Radcliff (AdWords API Team)]

Hi Ro,

I'm replying here so that others encountering this problem can see the solution. This was due to issue #36 in the .NET library. We will fix this issue (including updating the example) in an upcoming release of the library.

Best regards,

Josh, AdWords API Team