UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA on Test Account

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Lorena Santana

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Jan 14, 2019, 6:11:01 AM1/14/19
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Hi,
I am developing a PHP application using the Google Ads API. Followed all the steps and my script to create the users lists is very much like this example https://developers.google.com/adwords/api/docs/samples/php/remarketing#create-a-remarketing-user-list-audience, however I am unable to create a custom audience, using my Test Account. 
I am aware of the Customer Match notice, but I think that developers should be able to test this feature with their test accounts. 

Screen Shot 2019-01-14 at 12.01.28 pm.png









How can I test this feature?




Screen Shot 2019-01-14 at 12.01.28 pm.png

Milind Sankeshware (AdWords API Team)

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Jan 14, 2019, 2:22:17 PM1/14/19
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Hi Lorena,

Due to the recent update of policy of Customer Match, your request for mutating CrmBasedUserList will fail if the advertiser account hasn't been whitelisted for using the feature. Currently, it is not possible to test this feature against the test account. if you are facing this issue against the production account, you can contact your Google account representative to get your account whitelisted. If the account belongs to your customers, they need to contact their Google representative for whitelisting. For more information, please refer to this blog post for more information.

Let me know if you have any further questions.

Thanks,
Milind, AdWords API Team

Lorena Santana

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Jan 14, 2019, 6:00:51 PM1/14/19
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Hi, 

Thanks for your reply but this restrict what we can develop, if we can't test this feature. 

I wonder if is there any other list type that we can create and upload Mobile Advertiser Ids? Reading all the documentation here and this isn't clear.  

Michael Carter

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Jan 14, 2019, 8:45:40 PM1/14/19
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Hi Milind, thanks for the response.

Are there any plans to allow test accounts to access this feature?

It will be a bit hard to develop functionality that depends on this feature and the requirements are quite a lot considering that we only need it for testing purposes at the moment.

Are there perhaps any other workarounds we can try to test this?

Thanks
Mike
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