UserData not populated on UserList

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Harry Niu

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Mar 29, 2021, 4:37:06 AM3/29/21
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Hi Google,

I used OfflineUserDataJobService uploaded UserData targeting a UserList. And according to the checkJobStatus search query the addUserData operation succeeded.

But I still got some problems, hoping you can help:

1.Search/Display in user list still shows 0 on Dashboard
May I ask are those size directly shows user data list size? How do they connected?
search:display 0.png

2.How can I add members to those Search/Youtube/Display/Gmail list? 

3.Is "List members" reflect the result of AddUserData request? Is this "Last upload" shows the last upload success time?
list members.png

Thanks a lot!

Best,
Harry


Google Ads API Forum Advisor Prod

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Mar 29, 2021, 10:19:47 AM3/29/21
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Hello,

Thanks for reaching out. The size columns show how many people from your user list could be reached on each network. Each network (search, display, etc) has its own minimum requirements to serve your remarketing list ads. In order Please see the 'Remarketing list size' subsection of this support article for more information on this. 

The timestamp in your second screenshot is for the date and time of the last import of customer information. This would correspond to an AddUserData request.

Regards,
Matt
Google Ads API Team

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Matt
Google Ads API Team
 


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